Overview
With Generation Z and Millennials now making up nearly half of the workforce, their expectations of leadership have evolved. Unlike previous generations, they prefer engaging with ‘Coaches’ rather than ‘Directors’. These younger professionals seek more than job stability; they crave growth opportunities, challenges and the chance to contribute to the creative process.
Effective Coaching for Talent Development from the Korn Ferry Academy is designed for managers and leaders eager to embrace the role of a coach. In this two-day course you will acquire essential coaching skills that enhance performance and cultivate a growth-oriented team culture. You’ll explore how effective coaching can significantly boost engagement, motivation and productivity, particularly among Millennial and Gen Z employees.
Additionally, you will master key techniques in active listening, questioning and encouraging an open, supportive dialogue. The course will empower you to adopt a coaching approach that inspires and motivates your team to reach their full potential.
Learning Outcomes
- Enhance Employee Engagement through Coaching: Understand how effective coaching skills can boost employee engagement and productivity.
- Differentiate Coaching from Other Development Methods: Recognise the distinctions between coaching, teaching, mentoring, managing and counselling, and learn to identify the right approach for various situations.
- Employ Essential Coaching Skills in Leadership Conversations: Utilise key coaching skills—such as holding space, active listening and creative questioning—during everyday leadership interactions.
- Balance Empathy with Accountability: Learn how to provide empathetic support while also challenging your team to achieve higher performance and accountability.
- Utilise Structured Coaching Models Effectively: Apply proven coaching framework GROW model, to facilitate impactful one-on-one coaching sessions.
- Promote Employee Ownership of Development: Ensure that employees take responsibility for their results and personal growth, aligned with established KPIs.
- Develop Personalised Coaching Plans for Teams: Assist teams in identifying their strengths and areas for improvement – and create tailored coaching plans to help them reach their full potential.
Course Topics
The Role of Coaching in Leading a Diverse Workforce
Essential Leadership Skills: Coaching, Mentoring, and Beyond
The Coaching Triangle: Mastering Core Skills
The Art of Listening: Techniques for Connection
Applying the GROW Model for Effective Coaching
Goal Setting and Action Planning for Success
Cultivating a Culture of Accountability
Who Should Attend
Assessment & Evaluation
To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.
Course Fees & Funding
| Participant Profile | Self-Sponsored | Company-Sponsored | |
|---|---|---|---|
| SME | NON-SME | ||
|
Singapore Citizen
≥ 40 years old |
$266.70
(After SSG Funding 70% + MCES Funding** 20%) |
$266.70
(After SSG Funding 70% + ETSS Funding* 20%) |
$266.70
(After SSG Funding 70% + MCES Funding** 20%) |
|
Singapore Citizen
< 40 years old / Permanent Resident |
$686.70
(After SSG Funding 70%) |
$266.70
(After SSG Funding 70% + ETSS Funding* 20%) |
$686.70
(After SSG Funding 70%) |
| International Participant |
$2,289
(No Funding) |
$2,289
(No Funding) |
$2,289
(No Funding) |
*ETSS – Enhanced Training Support for SMEs
**MCES – Mid-Career Enhanced Subsidy
Self-sponsored participants may use SkillsFuture Credit (SFC) to offset fees
Course Fees are inclusive of 9% Goods & Services Tax
Course Schedule
16 & 17 Oct
Facilitator Bio
Michelle Ong
Michelle Ong is an established faculty member with the Korn Ferry Academy and a certified professional coach with over 20 years of experience running her own practice. Her mission has always been to foster deep engagement and synergy between executives, managers and their organisations, recognising that this alignment is key to sustaining high performance.
Michelle’s coaching and facilitation style is rooted in accelerated learning theories, emphasising experiential learning and practical application. She creates an interactive and participative environment that encourages collaboration and growth. Throughout her career, she has empowered participants from a wide range of sectors, including civil service, healthcare, the Singapore military, pharmaceuticals, energy, banking, FMCG, media, international trade and education.
Dedicated to the development of others, Michelle is passionate about coaching, training, and facilitating programs that unlock potential and drive success. Her commitment to nurturing individuals and teams makes her a transformative force in the world of professional development.
Testimonials
SUGGESTED COURSES
Advancing Diversity through
Inclusive Leadership
Business Partnering and Consulting Skills for
HR Professionals
Innovation Leadership:
Mastering The Working Backwards Methodology
Contact Us
Great leaders know an opportunity when they see it—and grab it on the spot. There’s no better time than now to start investing in yourself and your people. Speak to a Korn Ferry Academy consultant today.
