Overview
Creativity can be a powerful differentiator in addressing complex HR challenges, yet it is often overlooked. As a HR professional focused on talent strategy, you likely frequently encounter challenges in the areas of employee engagement, cultivating a learning culture and enhancing collaboration across teams. This is where design thinking plays a part, by offering a human-centered approach, putting the needs, experiences, and perspectives of employees at the heart of problem-solving.
Recognising that 82% of HR leaders find traditional problem-solving methods insufficient, this one-day Korn Ferry Academy course, Design Thinking for HR Professionals offers an immersive, human-centered learning experience. The course empowers participants with innovative approaches to tackle common challenges, encouraging creativity and collaboration in HR practices. You will benefit from practical tools to enhance your problem-solving skills and effectively address the unique needs of your organisation.
Acquire the tools to effectively implement your HR strategy by turning ambitious ideas into actionable prototypes. Through design thinking, you’ll embrace a more agile and user-centered approach, enabling you to create innovative solutions that enhance employee satisfaction and drive organisational performance.
Learning Outcomes
- Engage in a Hands-On Mini-Design Challenge: Experience design thinking firsthand by tackling a mini-design challenge relevant to HR.
- Gain Insight into Organisational Business Challenges: Develop a comprehensive understanding of your organisation’s challenges within the context of emerging trends, systemic factors, technologies and data.
- Reframe Complex Challenges as Opportunities for HR Innovation: Transform complex business issues into opportunities that enhance the employee experience through innovative HR solutions.
- Utilise Experimental Techniques for Data Collection: Apply methods such as observations and empathetic interviewing to gather valuable real-world insights.
- Translate Field Research into Actionable Problem Statements: Convert your research findings into clear problem statements that guide your team in addressing the right issues at the right time.
- Cultivate an Ideation-Friendly Environment: Create a space that encourages innovative thinking while effectively balancing visionary ideas with practical constraints.
Course Topics
Understanding the Design Thinking Process and Mindset
Core Principles of Design Thinking
The Importance of Empathy in Design Thinking
Bringing Solutions to Life with Prototypes
Applying Design Thinking to Key HR Challenges
Communicating Effectively to Pitch Design Thinking Solutions
Exploring Ethnographic Research Methods
Utilising Prototyping Methods for Quick Experimentation
Who Should Attend
Assessment & Evaluation
To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.
Course Fees & Funding
| Participant Profile | Self-Sponsored | Company-Sponsored | |
|---|---|---|---|
| SME | NON-SME | ||
|
Singapore Citizen ≥ 40 years old |
$133.35
(After SSG Funding 70% + MCES Funding** 20%) |
$133.35
(After SSG Funding 70% + ETSS Funding* 20%) |
$133.35
(After SSG Funding 70% + MCES Funding** 20%) |
|
Singapore Citizen < 40 years old / Permanent Resident |
$343.35
(After SSG Funding 70%) |
$133.35
(After SSG Funding 70% + ETSS Funding* 20%) |
$343.35
(After SSG Funding 70% ) |
| International Participant |
$1,144.50
(No Funding) |
$1,144.50
(No Funding) |
$1,144.50
(No Funding) |
*ETSS – Enhanced Training Support for SMEs
**MCES – Mid-Career Enhanced Subsidy
Self-sponsored participants may use SkillsFuture Credit (SFC) to offset fees
Course Fees are inclusive of 9% Goods & Services Tax
Course Schedule
17 Jun
30 Sep
Facilitator Bio
Jerome Joseph
Jerome Joseph is a distinguished faculty member of the Korn Ferry Academy and a
seasoned HR professional with over 20 years of expertise in human resources,
learning and development, and talent management. As a certified IHRP Senior
Professional he has held diverse roles - from leading organisational development
and talent management initiatives across the Asia Pacific region to acting as a
strategic HR business partner at local, regional and global levels. His extensive
experience also includes heading HR for several multinational corporations and
privately-owned companies.
Currently, Jerome is the Director of HR Coach Pte Ltd and provides consultancy in
the full spectrum of HR functions, including talent acquisition, total rewards, performance management, employee engagement and talent development.
Deeply committed to developing the next generation of HR professionals, Jerome has delivered a wide array of HR programmes at universities and professional training organisations. His rich background and passion for mentorship make him an invaluable resource for those looking to advance their skills in the HR field.
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Contact Us
Great leaders know an opportunity when they see it—and grab it on the spot. There’s no better time than now to start investing in yourself and your people. Speak to a Korn Ferry Academy consultant today.
