Overview
Performance Management in a Multigenerational Workforce is a one-day interactive course by the Korn Ferry Academy, designed for people managers who aim to drive performance in diverse, evolving teams
Participants will explore the unique perspectives, needs, and aspirations of various generations in the workforce. Rather than relying on stereotypes, the course leverages empirical research to foster a nuanced understanding of the unique profiles in today’s workforce.
Building on this foundation of empathy, the course delves into critical performance management challenges, including creating a performance and output driven culture, fairly and effectively evaluating performance, delivering feedback to various employee profiles and bridging generational work preferences.
Through real-world scenarios, case studies, hands-on activities, and targeted discussions, participants will gain actionable insights to cultivate a high-performance culture. The course emphasizes bridging generational divides while supporting hybrid work models and fostering lasting engagement and productivity.
Learning Outcomes
- Appreciate Generational Diversity: Understand the differences across generations, what shapes them, and what team members need to optimize their performance.
- Create Performance-Driven Culture: Make key shifts to your performance management practices, based on clarity of standards, empowerment and accountability, using a team charter.
- Build Team Accountability: Hold team members accountable to performance standards and address underperformance head-on using various options available.
- Conduct Performance Evaluation: Evaluate performance fairly and effectively to reinforce the performance driven culture and promote healthy team behaviors in line with the team charter.
- Provide Effective Feedback: Improve performance through feedback, taking into account the generational needs and preferences.
Course Topics
Understanding and Engaging the Multigenerational Workforce
Create a Performance Culture in Diverse Teams
Managing Under-Performance
Holding Teams Accountable to Performance Standards
Delivering Performance Feedback Across Generations
Conduct Outcome-Based Performance Evaluations
Who Should Attend
Assessment & Evaluation
To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.
Course Fees & Funding
| Participant Profile | Self-Sponsored | Company-Sponsored | |
|---|---|---|---|
| SME | NON-SME | ||
|
Singapore Citizen ≥ 40 years old |
$133.35
(After SSG Funding 70% + MCES Funding** 20%) |
$133.35
(After SSG Funding 70% + ETSS Funding* 20%) |
$133.35
(After SSG Funding 70% + MCES Funding** 20%) |
|
Singapore Citizen < 40 years old / Permanent Resident |
$343.35
(After SSG Funding 70%) |
$133.35
(After SSG Funding 70% + ETSS Funding* 20%) |
$343.35
(After SSG Funding 70% ) |
| International Participant |
$1,144.50
(No Funding) |
$1,144.50
(No Funding) |
$1,144.50
(No Funding) |
*ETSS – Enhanced Training Support for SMEs
**MCES – Mid-Career Enhanced Subsidy
Self-sponsored participants may use SkillsFuture Credit (SFC) to offset fees
Course Fees are inclusive of 9% Goods & Services Tax
Course Schedule
27 May
21 Jul
30 Oct
Facilitator Bio
Edwin Sim
Edwin Sim is a distinguished faculty member of the Korn Ferry Academy. He is a seasoned educator and leader in law enforcement, information and communication technology, and human and organisational development. With over 25 years of experience in Singapore and the Asia region, Edwin has a proven track record of creating effective, tailored learning interventions that drive organisational change and transformation.
As the founder of 5hue and a former leader at top training and consultancy firms in Singapore, Edwin is dedicated to helping organisations achieve their goals through impactful strategies. He has collaborated with over 200 organisations, delivering practical and powerful interventions in leadership, communication, teamwork, organisational change and sales and service improvement. With his deep industry knowledge and commitment to delivering results, Edwin leverages his extensive experience to nurture the next generation of business leaders.
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