Overview
Strategic Problem Solving and Paradox Management is a course designed for corporate professionals and aspiring managers to do just that.
In this course, you will:
- Gain the analytical skills necessary to navigate the ambiguity and complexity of your roles
- Discover the step-by-step process for resolving issues—from analyzing concerns and identifying root causes, to empowering stakeholders and formulating sustainable solutions
- Experience hands-on learning through an “empathy-first” lens with immersive role plays, dynamic discussions, and other experiential activities that simulate real-world challenges
Apply for this course now to hone your problem-solving acumen and master the art of navigating the complexities and paradoxes that come with leadership.
Course Topics
Defining Problems and Setting Criteria for Success
Analyzing Problems’ Root Causes
Generating Solutions to Test Hypotheses
Decision-Making Strategies
Decision-Making Frameworks
Managing Paradoxes
Learning Outcomes
At the end of this course, you’ll be able to:
- Articulate and refine problem statements – learn how to effectively scope a problem and define criteria for success
- Analyze complex business problems, and identify root causes using a structured problem-solving process
- Use an “empathy-first” approach to identify competing and complementary needs of all stakeholders
- Formulate solutions using analytical tools and frameworks like fishbone diagram, 5 whys, cost benefit analysis, decision matrices, and more
- Learn to use creative thinking techniques like SCAMPER and Brainwriting
- Evaluate the potential impact of different solutions, and make informed decisions when facing contradictory demands or constraints
Who Should Attend
This course is designed for professionals and managers facing complex roles in their careers. If you’re looking to adopt an analytical framework for systematic problem-solving—at the same time emphasizing empathy and collaboration—this course is for you.
Course Journey
Assessment & Evaluation
Participants will have a 2-day window after their course, to complete the evaluation and assessment. They must complete the evaluation and successfully pass the assessment to be eligible for their course certificate. The course evaluation and assessment will be conducted online.
To be eligible for funding, participants are required to attain a minimum 75% attendance and pass the course assessment. Please refer to our Terms & Conditions for more details.
Fees & Funding
Funding available for the Individual
| Full Course Fee | Without Funding | S$2,100.00 |
|---|---|---|
| Singapore Citizens / Permanent Residents | Course Fee after 70% SSG funding | S$630.00 |
| Singapore Citizens aged 40 years & above | Course Fee after 70% SSG funding and MCES 20% | S$210.00 |
All course fees are subject to prevailing Goods & Services Tax (GST). GST will be applied on nett course fees after 70% baseline grant, before any other applicable subsidies.
Funding available for Singapore-registered Companies
| Full Course Fee | Without Funding | S$2,100.00 |
|---|---|---|
| Singapore registered Companies sponsoring Employees who are Singapore Citizens / Permanent Residents | Course Fee after 70% SSG funding | S$630.00 |
| Singapore registered SMEs sponsoring Employees who are Singapore Citizens / Permanent Residents | Course Fee after 70% SSG funding and ETSS 20% | S$210.00 |
All course fees are subject to prevailing Goods & Services Tax (GST). GST will be applied on nett course fees after 70% baseline grant, before any other applicable subsidies.
Cohort Intake
- 14 & 15 Aug 2024
- 21 & 22 Oct 2024
- 2 & 3 Dec 2024
Facilitator Bio
Kirpal Singh
Kirpal is a faculty member of the Korn Ferry Academy. He is a seasoned Entrepreneur, Business Consultant, Coach, and Trainer, bringing a diverse skill set to his role. As the founder of Adlerblick, a business coaching and advisory firm, he has demonstrated his expertise in guiding organizations to success. With a career spanning public service, co-founding tech startups, and investing in Biotech and Security ventures, Kirpal's notable achievement includes co-founding a supply chain company that expanded into a 50-person global organization.
Through his "High Challenge and High Support" approach, Kirpal consistently pushes his clients to achieve their full potential while providing unwavering guidance. His areas of specialization include talent management, leadership development, and driving business transformations that lead to sustainable growth. He is particularly passionate about the intersection of business and sustainability, recognizing its potential to differentiate companies and seize new growth opportunities.
Kirpal is a Senior Advisor with NUS-Biz School for their “Enterprise Leadership Transformation” program and serves as an adjunct faculty member for the NUS MBA capstone program. At INSEAD, he was involved in their capstone program and Entrepreneurship Bootcamp program. As an ICF Certified Coach, he brings a high level of professionalism and expertise to his coaching practice.
Terms & Conditions
Success Stories
Don’t just take our word for it
SUGGESTED COURSES
Cultivating Cross-Team Collaboration and Innovation
Design Thinking for HR Professionals
Mastering Presentation and Storytelling in Business
Contact Us
Great leaders know an opportunity when they see it—and grab it on the spot. There’s no better time than now to start investing in yourself and your people. Speak to a Korn Ferry Academy consultant today.
